Prior to submitting a support ticket, please make sure that you have contacted your inviter. If that was unsuccessful, feel free to consult our FAQ list. If you have done both of these things and your issue persists, please login to your account and go to Help tab and follow the steps. This ticket will be submitted to our Technical Support Team.

There are several ways to get in contact with us. If you have a general inquiry about Banners Broker, the first step is to get in contact with your independent contractor. Independent contractor contact info can be found on Contact Us page If you do not live in an area with an independent contractor, please go to the Contact Us or the Help section of our web page. These links can be found in your back office. You will have access to the addresses and numbers of all our offices internationally.

To find out more about our meetings locations and dates please visit BB Events.

We connect advertisers with effective ad space and publishers with the most relevant ads to market on their websites. With an extensive online network consisting of hundreds of thousands of publishers and advertisers from around the world, we help our clients increase sales and earn additional advertising revenue.

An online advertising network is a pool of website owners (who we refer to as publishers) and businesses who want to participate in online marketing (who we refer to as advertisers). Together, they form a powerful group of companies that connect with one another. On one side of the equation, advertisers find excellent places to advertise, and on the other, publishers find targeted ads to display on their websites.

A banner ad is an online advertisement. It is placed on other companies' websites, and more specifically, on those that relate to the advertiser's business. Our banner ads come in several different sizes:

• Leaderboard (728x90)
• Full Banner (468x60)
• Large Rectangle (336x280)
• Medium Rectangle (300x250)
• Skyscraper (120x600)
• Wide Skyscraper (160x600)
• Square Box (250x250)
• Vertical Banner (120x240)
• Button (125x125)
• Small Rectangle (180x150)

An ad impression is one appearance of an advertisement on a particular web page (i.e. a pageview).

As the number of worldwide Internet users continues to rise, so does the effectiveness of online advertising. Part of what makes online advertising so lucrative is the fact that, for a minimal cost compared to traditional forms of advertising, it enables you to target your campaign to specific age groups, consumer preferences and geographic regions. But, in order to execute this properly, it is critical that you find the perfect online ad space ? a task that can be time consuming and overwhelming. This is where Banners Broker comes in. By advertising with us, you immediately gain access to a network of hundreds of thousands websites from around the world. Once you specify the details of your campaign, we place your advertisements on highly relevant sites that perfectly match your criteria.

Becoming a Banners Broker advertiser is quick and easy. Simply visit our Advertisers page and click on the Register link. Follow the steps provided to create your account and purchase the campaign of your choice.

If you own a website that receives a significant amount of traffic, Banners Broker can help you grow your business through a new revenue stream. As a Banners Broker publisher, your website is included in our database of viable advertising space. When we make a match, advertisements are placed on your website. For every ad impression generated by your website, you earn a pre-set amount of money. Through our program, Banners Broker publishers are able to grow their corporate revenues by taking full advantage of their web traffic.

To become a Banners Broker publisher, visit our Publishers page. Click on the Register link and follow the instructions to sign up.

No. Because of our international scope, Banners Broker has access to numerous consumer markets across the globe. Through our extensive network, we are able to accommodate the diverse geographic demands of our advertisers.

The Banners Broker Combo Package is a brand new opportunity in the online advertising marketplace. It is designed to give non-website owners the ability to join in on the action. The first of its kind, the Combo Package allows you to play the role of advertiser and publisher ? simultaneously. You advertise your business through the Banners Broker network just the way any advertiser would. At the same time, Banners Broker creates your very own virtual online store where you earn advertising revenue for the ad impressions we generate for you.

Yes. Impossible up until now, even those who don't own a website can now take advantage of the successful and ever growing online advertising industry. By signing up for our Combo Package, not only can you advertise with us but you can also earn your own advertising revenues as a publisher. We design, host and operate a virtual online store for your business, enabling you to earn online ad revenue to offset your advertising costs.

They are available on your dashboard in the back office.

The Promo Pack was a promotional bundle BB offered in BBV1. It is no longer available.

There are no IP restrictions, but you will need to supply I.D. for each account when it comes to withdrawals from your ewallet.

Yes. ID is to be provided when withdrawing money from the account. However, Banners Broker does not promote or require affiliates to have their accounts managed. If the affiliate takes it upon themselves to have their account managed, the affiliate and manager of the account are in agreement. If anything happens, Banners Broker holds no liability. Please refer to our Terms and Conditions for further details.

The three requirements would be site content, site category, and a minimum of 1000 traffic hits per site per day.

Absolutely, you can upload your notarized ID at any point.

No, you can't change your username.

Americans can use Allied Wallet, but need a notarized ID, proof of address, and would need to call Allied Wallet to let them know that they are affiliated with Banners Broker.

You can qualify as many panels with Sales Credits, Incentive and Organic Traffic.However, if you use Traffic Pack traffic, you can only qualify each colour panel five times. After that, you will need to imply the 2:1 ratio.

The 2:1 ratio is used in order to increase the allowance in a specific colour panel. For example, if you qualify a purple panel, it will increase the allowance of the yellow panel enough to qualify two more yellow panels. Be advised that it is only valid if qualified with traffic pack traffic.

The admin fee is automated and comes out of your e-wallet every month on the anniversary date. Example: If you purchase a package on October 2nd your monthly admin fee will come out on November 2nd.

You have two options: You can purchase more than one traffic pack per month which will make you a premium affiliate automatically. Your other option is to go to upgrade subscription under the account page and select the subscription you would like to upgrade to.

If you have any problems to upgrade by yourself, please contact support.

No, all affiliates must be over 18 years old to join Banners Broker.

Promo 121 is being improved and will go live soon.

No, affiliates are only allowed one activated package in their account.

No. You're able to create your own, but if you wish to use our Banners Broker logo or name you must contact support for approval.

You may create several campaigns, however the first three campaigns will be the only ones running at one time.

The monthly subscription fees are automatic. This feature has been available since April 2012.

The support phone fee is $7 for Standard Affiliates; $5 for Premium Affiliates (one free call per week); and $0 Personalized VIP Support ($25 for the usage of the general support line)

Similar to a franchise, Banners Broker International has established regional companies to resell our products and services.

Please go to the specific country page you are looking for, using the flag dropdown on the top right of the page, and click on "Click here for Independent Contractor Office Information". The address/phone of the Independent Contractor in that country will be listed there.

No. The 10% commission is for sales that you create for Traffic Pack and Traffic Booster, there is no commission for sales of the combo package.

No, an account can't be downgraded.

Yes, you have up to 30 days from the day of purchase to upgrade to a higher package. If you don't upgrade within 30 days, you have additional 15 days to upgrade to prestige package only. If you miss this period, you are not allowed to upgrade your package in the future.

No, the 2:1 ratio is only applicable if the panel is qualified with traffic pack traffic.

Yes, there is complimentary traffic when you buy your initial package that comes with two complimentary panel cycles which you don't need to qualify them. However, you must have active campaigns in order for the panels to complete.

No, only premium and executive affiliates can apply traffic boosters to red and black panels.

Traffic packs are a monthly commitment. There is no option for a one time purchase of a traffic pack.

For one, you save 37.5% on traffic boosters. Additionally, there is no limit to the panels that you apply the booster to.

No, that does not include traffic. The $100/ month is your admin fee for the back office tools and exclusive benefits for the premium account holder.

The amount of traffic hits to qualify a panel will vary based on the panel. Please watch our traffic pack tutorial for more info.

The other options to qualify panels other than sales credit traffic are: traffic pack traffic, organic traffic, and incentive traffic.

If you are sustaining with sales credits, you don't need traffic packs unless you want traffic sent to your external website(s).

Yes they never expire.

You will have 30 days to purchase a package in order to use your sales credits. After 30 days, if nothing is purchased in your account, the sales credits will go to your inviter and you will lose your invitee.

A Standard Affiliate can purchase maximum 1 Traffic Pack subscription; Premium Affiliate 2 - 9 subscriptions; and Executive Affiliate 10+ subscriptions.

No. Traffic products such as the traffic pack and traffic booster cannot be transferred to another affiliate.

The traffic goes to the traffic pack bank and needs to be allocated to a specific colour.

Yes, traffic packs are automatic

For a limited time until June 7th, affiliates who purchased traffic pack subscriptions before April 30th will be able to cancel one or two of their traffic pack subscriptions without losing bonus traffic. After this period, you can't drop since it is a commitment. You can cancel, however all your traffic pack subscriptions will be cancelled and all bonus hits will be removed.

For a limited time until June 7th, affiliates will be able to cancel one or two of their traffic pack subscriptions without losing bonus traffic. Only traffic pack subscriptions purchased before April 30th are eligible for reduction. The traffic pack subscriptions which are cancelled are the oldest one or two subscriptions shown on your Traffic Pack Subscription Manager page. This is open to all affiliates who have existing traffic pack subscriptions regardless of being Standard, Premium, or Executive status.

You will be able to reduce your number of traffic pack subscriptions from May 15th and ends on 23:59:59 (11:59 pm) June 7th. All that is required is that you have an existing traffic pack subscription started on or before April 30th 2013.

No, there is no minimum requirement. You can have as few as one traffic pack subscription and still cancel it provided the subscription started before April 30th 2013.

The maximum time a panel will not receive a hit is 5 days. The maximum life span of a panel is programmatically maintained by the historical average of this panel colour.

All panel times are based on traffic coming to that particular publisher site. Therefore, Banners Broker does not give specific times.

The completion time for panels to generate revenue can be quickened by purchasing Traffic Boosters.

Yes, any growth is possible. And no, the revenue earned from panels is being earned through traffic from publisher sites.

There are four ways to qualify panels:

1) Traffic Pack Traffic
2) Organic Traffic
3) Sales Credit Traffic
4) Incentive Traffic

In order to increase the growth of your account, BB has introduced the option to roll up your panels. In order to roll-up, you must have three panels of the same colour that are NOT qualified, and they will merge into one panel of the next colour. For example: 3 unqualified yellow panels are rolled up, you will receive one purple panel.

Yes, this is called an automatic roll-up. When viewing your panels, three panels will roll up to the next higher colour if 10 of those panels meet the following conditions:

• unqualified
• not complimentary
• not a roll-up
• not newer than eight days

No, there is no limit.

All of this information is available in the back office. Tutorials and webinars will be able to explain further. If you need more help please refer to your inviter.

If your panel is set to 50%, 50% of the total revenue earned goes towards purchasing one panel of the same colour and the other 50% goes to your eWallet.

Yes, if you are a premium or executive affiliate and you are within your allowance ratio.

Panels range from $10+. Complimentary panels are only available after you have purchased and activated your package. Further information is available in your back office under the purchase tab.

Yes.

The queue time does not drop, it is a set time of 48 hours.

No. Impressions are a completely different product. They have nothing to do with your panels and traffic.

Affiliates receive two cycles of complimentary panels when they purchase and activate their package. The complimentary panels are already qualified. However, you must have active campaigns in order for your panels to complete.

You may only apply the sales credits received from the green panel on a green panel.

$270 if you set your panel at 50%, and $0 if it's at 100%.

Your inviter will receive your sales credits as well when locked and qualified; you will receive the impressions to go towards your advertising campaign.

If the username exists, it will go through. If it doesn't exist then it won't go through. Please ensure you insert the proper username for all accounts.

AlertPay has been changed to Payza. Payza processor is now available in your back office to fund your eWallet.

Yes.

No, eWallet funds cannot be transferred from one affiliate to another. Only products can be transferred from affiliate to affiliate. These include packages and panels.

No. Due to the fact that BB is an international company, paying in cheques is not feasible.

There are several options available in your back office. However, depending on the country where you reside, some restrictions on pay processor are limited.

Yes, if you have 10 traffic pack subscriptions prior the v.2.9 launch and don't purchase any new traffic pack subscription, you will keep as a Premium Affiliate.

Yes, if you have 10 or more unqualified black panels older than 8 days, 3 of them will be rolled up to 1 prestige panel.

Yes, you can use up to two different banks, using 50% of each.

No, none admin fees include any traffic pack.

Yes, the content has to be in English.

Yes. However, in order to upgrade to Executive, you must have at least a black panel.

No, once traffic has been allocated to a specific colour, it can't be reallocated.

Articles must have minimum of 250 words.

Approved articles are given 1250 traffic hits per article